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CUSTOMER SERVICE and CONTACTS |
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1-800-350-4170 |
703 23rd lane Pueblo, CO 81006 |
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We at Berkey Filters are dedicated to keeping our customers happy. To meet this goal we have the following policies
Guarantee - we offer a 100% satisfaction guarantee for 30 days from the purchase date, if for any reason you are not completely satisfied with your purchase from Berkey Filters, simply call Berkey Filters for a return confirmation number then ship us the item in the original box, with all of the original packing and parts, for a full refund of the purchase price. Returns will not be accepted without a return confirmation.
Warranty -Berkey has a 1 year factory warranty that covers factory defects
Privacy - any personal information we obtain is for our use only, under no circumstances will Berkey Filters give out any personal customer information to a third party.
Security - all online transactions are conducted over a secure server.
Sales terms - we accept all major credit cards, money orders, cashiers checks and personal checks personal checks will be held 7 business days before shipping occurs, all others will be shipped the next business day.
Customer complaints - We at Berkey Filters understand that customer feedback is a vital tool in providing quality service and we welcome any comments or suggestions. Here is how you can reach us:
1-800-350-4170
Berkey Filters
703 23rd lane
Pueblo, CO 81006
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