We are currently shipping out all orders on the same day or within 1 business day unless otherwise noted. You will receive a shipping email when your package ships with tracking information. All orders will ship out within the following 1-2 business days.
We are not taking backorders at this time, so if you placed an order on berkeyfilters.com, it is reserved for you and is in the process of being packed and shipped.
Once you sign-up, we will notify you, via email, as soon as we have the product in our warehouse. This is the best way to find out when we have stock.
Back In Stock Notifications
Parts & Accessories
Customer Service - Extremely High Call Volume
Additionally, we are experiencing an extremely high volume of calls, chats, and emails. We greatly appreciate your patience as we answer each and every inquiry with attention and care. We do have our full team working Monday - Saturday answering phone, chats and email questions. In order to avoid waiting on hold, please press * for a callback and we will return your call in the order it was received. Customer service will be closed Monday, September 7th in observance of Labor Day. We appreciate your understanding and patience. We will return your calls and emails as quickly as possible upon our return.
We'd also like to take this time to thank you for trusting us with your water filtration needs. As a family-owned business, this means the world to us.
Please be safe.